Know what to expect before you get started.

Having a profile is the first step. Its categories, services, and business information still need to describe what you do accurately. Dygilab optimizes these elements, keeps your profile up to date, publishes weekly posts, and monitors your reviews and performance. You strengthen your local presence and give visitors good reasons to contact you, without managing this work every day.

You pay for Dygilab’s work and expertise: profile optimization, weekly posts, review management, and monthly reporting. Your subscription does not buy a placement on Google; it pays for the ongoing management and optimization of your local presence.

We manage and optimize your profile. Each week, we prepare and publish an update using the information and content you share through your secure space. We prepare your visuals, videos, menus, or documents for the formats and features available on your profile. We reply to three- to five-star reviews within 48 hours, and flag sensitive situations. We also provide your monthly performance report.

Your hours, services, and news change, and customers keep leaving reviews. An initial optimization builds the foundation; ongoing management keeps information accurate, presents your latest updates, addresses reviews, and monitors performance over time. Your profile stays useful to people discovering your business, without you having to manage that work.

Our service is for businesses that already have a Google Business Profile. We do not handle initial profile creation. If your profile exists but is not yet verified, tell us its status: the start of work depends on the access and features available, and verification remains subject to Google’s rules.

One business, consistent information. We check your main online listings — business name, address, phone number, and website — to spot discrepancies and highlight what needs to be aligned. This service checks information consistency. It does not include creating or editing listings on external platforms.

Mickael, Dygilab’s founder, personally manages your service. You have a dedicated contact by email or WhatsApp for all your questions and profile updates.

We focus on prompt, clear, efficient communication. Send requests by email or WhatsApp and upload media to your secure space. When needed, we can arrange a phone or video call. The 48-hour commitment applies to replies to three- to five-star customer reviews, not a general support service.

After choosing your plan and subscribing, you complete a short onboarding form. We check your information, guide you through inviting us as a manager on your Google Business Profile, and create your secure media-sharing space. If you have a question before subscribing, we can discuss your needs together.

Accurate business information, an invitation giving us profile access, and new visuals as they become available. Let us know when your hours, services, or contact details change. You know your business; we organize and present it clearly on your profile. You retain sole ownership and never need to share your password with us.

Yes. Upload visuals, videos, menus, or documents you have permission to use to your secure space. We select suitable material, check its quality and format, and prepare it for publication with descriptive file names and useful metadata adjustments where supported. How content is integrated depends on your profile’s available features. You supply your business photos and videos; their creation and on-site photo shoots are not included. The print-ready QR sign available on request for review collection is a separate included service.

Our services and support are available in French and/or English, depending on your needs and customers. Together, we agree on the languages used for content and communication. Your chosen language does not determine your billing currency.

The service is exactly the same. Flexible costs US$319 including tax per month with a three-month minimum commitment. Best Value costs US$259 including tax per month with a twelve-month commitment. Both plans are billed monthly. After the minimum period, your subscription continues month to month without a new fixed-term commitment. You can then cancel without an exit fee, provided we receive your notice at least 48 calendar hours before the renewal time, calculated in UTC. View plans.

No. Both plans are billed monthly through secure automatic card payments via Stripe, using the card provided when you subscribe. Payment is collected on each monthly subscription renewal date. Your commitment defines the minimum subscription period, not the payment frequency. View plans.

Best Value has a twelve-month commitment. Early exit is possible after six complete monthly periods, with a fee equal to one monthly payment if you leave before the end of the twelve periods. After twelve periods, your subscription continues month to month without a new fixed-term commitment or exit fee. In either case, we must receive your notice at least 48 calendar hours before the renewal time, calculated in UTC. Read the Terms.

Each subscription covers one business location and one Google profile. If you have multiple locations or need support with your website’s SEO, we prepare a separate proposal tailored to your needs. Discuss your project ↗.

Replying lets you thank customers, acknowledge their experience, and show future readers the care you provide. We personalize each reply with a real detail from the review and, when relevant, the service involved. Your response reassures people comparing businesses and shows your professionalism, without artificial keyword stuffing.

We reply to three- to five-star reviews within 48 hours. Their actual display remains subject to Google’s moderation. This deadline applies exclusively to these review replies, not a general support service.

For one- and two-star reviews, we alert you upon detection and provide a response template and best-practice guidance. You know the facts and how your business operates: you add your explanation and publish the reply yourself, or send us the details so we can prepare and publish a reply you have approved. If a three- to five-star review contains a complaint that requires clarification, we ask you for the details before replying. If a review violates Google’s policies, we can report it and request removal. Google makes the final decision, and removal cannot be guaranteed.

We help you make it easier to collect Google reviews. On request, we provide a personalized sign with your QR code, ready to print and display at your business. You invite your customers to share their experience and arrange printing if you would like to use the sign.

Timing depends on your profile’s starting point, the competition, and the searches involved. Some corrections may have an effect quickly; trends in visibility and interactions are assessed over several months. Each month, we review the available data to explain changes and adjust our work, without promising the same timeline for every business.

No. Your monthly report tracks data available in Google Business Profile: views, call-button clicks, direction requests, and website clicks. A call-button click indicates an intention to get in touch, but does not guarantee a completed call or sale; a direction request does not prove a visit. We keep this distinction clear when interpreting your performance.

No. Google explains that local rankings mainly depend on relevance, distance, and prominence. We optimize your profile’s categories, services, and business information, then monitor changes to adjust our work. The goal is to improve your presence for relevant searches and encourage inquiries, without guaranteeing a position. Google’s ranking guidance ↗.

Your website presents your business in detail. Your Google profile gives people immediate access to practical information: hours, reviews, location, and quick contact options. They complement each other: the profile answers a local search, while the website lets visitors explore your services in depth. Explore AI search.

Your profile can supply information used in some local AI answers. Google confirms that Gemini uses public Google Maps information to find places and look up details such as contact information, hours, and reviews. Sources vary by assistant and search, so your website and other information available online still matter. Google’s explanation ↗ · Explore AI search.

No. You should not assume that all AI assistants use the same sources. Gemini can access public Google Maps information. Other assistants may use your website, directories, review platforms, or other sources depending on the question and available features. Keeping information consistent across your online presence helps present your business clearly. Explore AI search.

No. An accurate, up-to-date profile provides useful information to assistants that access it, without guaranteeing that they will select or recommend your business. Sources and answers vary by assistant and question. Your website and other online profiles also matter; our subscription covers Google Business Profile management. Explore AI search.